Ready or Not For The Next Big Crisis

"We'll Deal With A Crisis When/If It Comes"

While unspoken, this is actually the policy of many CEO's and organizations I've talked with since they cannot definitively define what it will be. This is really high stakes gambling, because it is NOT IF, just WHEN and HOW BIG.

The photos shows this year's big dust storm in Phoenix. Looks like a scene out of a Hollywood apocalypse movie. No one predicted it and there was little advance warning.

People at our Scottsdale office had no time to react or "deal" with it - it was all over them before they knew it.

If your crisis is big, you will have no time to figure out a response, or you might make very bad decisions under pressure - you need responses prepared in advance. It's really decision-tree 101. You buy other insurance - now get some really valuable insurance with an IT Audit and Scenario Planning and be ready for the big crisis.


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Grizzlies and IT Risk

I love going hiking in the Grand Tetons and Yellowstone. And by now you have probably heard the stories of several Grizzly Bear attacks on hikers this year. Actually, there have been a lot more that you have not heard about.

It's true - there is a growing bear population. Grizzlies are the most dangerous. Black bears are generally less aggressive but if they attack, can be equally vicious. Note the picture of a black bear cub on our website - it would be insane to get that close to a Grizzly. Bears can out run, out climb, and out wrestle any human. If they attack you, you either need strong repellant or a prayer. Even a gun won't normally help.

So how dangerous is it out in the Parks? Well, it depends on where you go, what time of year, and how prepared you are. I've never seen a Grizzly while hiking (I really do not want to), but my friends have seen them. Is that random chance ? Partly. But it's also because I won't go hiking by myself or even one other in areas where Grizzlies are know to be. And friends that do, usually carry bear bells and keep bear spray in close reach. The publicized attacks you heard about were on people who ignored warning signs.

Attacks on your IT are similar to hiking with bears. If you don't pay attention and certainly if you ignore warning signs, attacks can be deadly to your company. On the other hand, if you take precautions, you will minimize the risk of having an attack and be more prepared when one occurs. Like Grizzlies and Black Bears, there are varying types of hackers and dangerous incidents that can occur.

Be smart about it and minimize your risk.

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The Mobile Wallet

Featured in our Tip of The Week:


The Mobile Wallet is here. What is it? Well, it's making payments via a mobile device via bluetooth.

According to the Kurzweil AI Newsletter, payments by traditional wallets will be dead by 2015 and everyone will be making payments by mobile devices.

All the big US bank players already have mobile payment programs such as: Google Wallet, Visa Wallet, American Express, Paypal (just buying Zong), and ISIS (AT&T, Verizon, T-Mobile).

Mobile payments are already common in Europe and other parts of the world.

So, are your sales strategies incorporating mobile payments ? 2015 is only 4 yeears away - that's not much time to completely change your sales and marketing strategies. What about your in-store operations ?

Are you using QR Codes ? These codes work with mobile devices and can offer immediate or delayed coupons. Welcome to the age of digital, real-time coupons. Do you have analytical programs in place for digital coupons ?